Privacy Policy
Effective Date: 10-05-2024
Company: Star Kimya San. Ltd. Şti.
Brand: Allgreen Castile Soap
Website: www.anatoliancastilesoap.com
Email: info@anatoliancastilesoap.com
1. Introduction
This Privacy Policy explains how Star Kimya San. Ltd. Şti. (“we,” “our,” “us”) collects, uses, and protects your personal information when you interact with our wholesale website, contact us, or place an order. By using our website or providing your personal information, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following information from you:
Business and Contact Information: Company name, contact person, address, phone number, email.
Order Information: Purchase history, payment details, shipping address.
Account Information: Username, password (if you create an account).
Communication Records: Emails, messages via WhatsApp or other channels.
Website Usage Data: IP address, browser type, pages visited, cookies.
3. How We Use Your Information
Your information may be used for:
Processing and fulfilling wholesale orders.
Providing customer service and responding to inquiries.
Sending invoices, order confirmations, and shipping updates.
Improving our website, products, and services.
Marketing communications (only if you have consented).
Legal compliance and fraud prevention.
4. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
Your consent.
The necessity of performing a contract with you.
Compliance with legal obligations.
Our legitimate business interests.
5. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with:
Shipping and logistics companies for order delivery.
Payment service providers to process transactions.
Professional advisers (e.g., accountants, legal consultants).
Authorities if required by law.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
7. Cookies
Our website uses cookies to enhance your browsing experience and collect usage statistics. You can adjust your browser settings to disable cookies, but this may affect website functionality.
8. International Data Transfers
Your personal information may be transferred to and stored in countries outside your country of residence, including Turkey, where our servers and operations are located.
9. Your Rights (EEA Customers)
If you are located in the EEA, you have the right to:
Access, correct, or delete your personal data.
Object to or restrict processing.
Withdraw your consent at any time.
File a complaint with your local data protection authority.
10. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
13. Contact Information
For any questions about this Privacy Policy or our data practices, please contact us:
Star Kimya San. Ltd. Şti.
Sales Address: Ivogsan 1469. Cd. No:5 Yenimahalle / Ankara 06570 TURKEY
Soap Factory: Edincik Köyü Yolu, 10250 Bandırma / Balıkesir 10250 TURKEY
Factory Phone: +90 532 5836805
Customer Service (English, WhatsApp): +90 546 6259766
WhatsApp (Turkey): +90 532 5836805
WhatsApp (USA): +1 571 436 4311
Web: www.anatoliancastilesoap.com
Email: info@anatoliancastilesoap.com
